FREQUENTLY ASKED QUESTIONS
 
You've got questions. We're here to answer them!
 
Tell me about management and maintenance staff.
 
The Landmark on Grand River is staffed with a team to provide 24/7 coverage for your Resident needs. On top of a full on-site professional leasing staff, our maintenance team is available to address any issues that you experience within your unit. Electronic work orders may be submitted through the Resident Portal and are addressed on an expedited fashion.
 
What does fully furnished units mean?
 
Each of our Residential units come with a premium furniture package.  All units include a full-sized bed, dresser, desk, desk chair, and entertainment center. Based on your unit size, an additional dining table, living room couch and coffee table may be provided. So, forget renting a U-Haul. Forget worrying about the stress and physical challenge of moving.  Simply bring your clothes, and you are ready to move in!
 
Can I bring additional furniture?
 
While highly discouraged (because we provide all your furniture needs), you may bring additional furniture within reason. Keep in mind, any damage caused by moving in and moving out this furniture will be your responsibility. Also, any furniture provided by us may not be removed from the unit.
 
Do I have to be a student to live at Landmark on Grand River?
 
No, absolutely not. Landmark on Grand River offers a purpose built housing experience for a diversified rental group. Whether an undergraduate or graduate student, a young professional, or any other type of renter, we have a unit for you.
 
Where do we sign the lease and who signs the lease?
 
All Residents will work one on one with a dedicated leasing manager from Landmark on Grand River. We use individual leases and you are NOT responsible for other roommates. Depending on the Resident, a guarantor may be required. The guarantor is only responsible for their Resident.
 
What is the lease term?
 
Twelve (12) months.
 
Tell me about your Roommate Matching Program?
 
We offer roommate matching for those that would like to live in a 2-Bed unit but do not have a specific roommate in mind. Roommates are matched based on the information you provide in your application and the Roommate Matching Questionnaire, which includes questions like study/work habits, sleep preferences, interests, and hobbies.

Can I pay for my rent online or as an auto-debit?
 
Yes! All of the above. By accessing your Resident Portal, you can view your balance, submit an electronic check, or pay with a VISA, MasterCard, American Express, or Discover card from any computer or smart phone. Simply visit www.landmarkongrandriver.com and click the "Resident Login" button. A convenience fee of 3-5% may be applicable with a credit card payment. Payment by eCheck has an associated $1.50 fee per check.
 
What else do I need for my apartment?
 
While each unit is fully furnished, you will need to bring a few things:
 
Bedroom: computer/laptop, study lamp and/or bedroom lamp, hangers, pillows, bedding, laundry basket, laundry detergent, 3M non-damaging wall hangers
Kitchen: Dishes and utensils, hand towels, paper towels, basic cleaning supplies, place mats, dish detergent, trash bags
Bathroom: towels, bath mat, toilet paper
Common Area: Area rug, lamp, vacuum, accent pillows, throw blanket, decorations to create your own unique space.
Technology: Landmark on Grand River is supported with state of the art high speed internet and DirectTV through SpartanNet Communications. Should you want to utilize Wi-Fi or cable in your unit, an account must be created with SpartanNet by visiting www.spartan-net.com or calling 517-203-3096.
 
What utilities am I responsible for?
 
Each Residential unit is responsible for electricity. Before receiving your keys at move-in, you must place the electric utilities in your name. All other utilities (internet, cable, water, gas, trash) are handled by Landlord and each Resident pays a small, flat monthly utility billback fee.
 
If I pay rent in full, do I get a discount?
 
Unfortunately, we do not offer discounts. However, prepaying your rent gives you one less thing to worry about! 
 
Do I always need a Guarantor?
 
Yes. All leases require a guarantor. If a guarantor cannot be obtained, Management reserves the right to either deny or if approved require a larger security deposit.
 
Is parking available?

 
We have a limited amount of spaces available that available on first come first served basis. Monthly rates vary based on availability. Parking must be rented for the entire lease term.