FREQUENTLY ASKED QUESTIONS
You've got questions. We're here to answer them!
Tell me about management and maintenance staff.
The Landmark on Grand River is
staffed with a team to provide 24/7 coverage for your Resident
needs. On top of a full on-site professional leasing staff, our
maintenance team is available to address any issues that you
experience within your unit. Electronic work orders may be
submitted through the Resident Portal and are addressed on an
What does fully furnished units mean?
Each of our Residential units come
with a premium furniture package. All units include a
full-sized bed, dresser, desk, desk chair, and entertainment
center. Based on your unit size, an additional dining table, living
room couch and coffee table may be provided. So, forget renting a
U-Haul. Forget worrying about the stress and physical challenge of
moving. Simply bring your clothes, and you are ready to move
Can I bring additional
While highly discouraged (because we
provide all your furniture needs), you may bring additional
furniture within reason. Keep in mind, any damage caused by moving
in and moving out this furniture will be your responsibility. Also,
any furniture provided by us may not be removed from the
Do I have to be a student to live at Landmark on Grand
No, absolutely not. Landmark on Grand
River offers a purpose built housing experience for a diversified
rental group. Whether an undergraduate or graduate student, a young
professional, or any other type of renter, we have a unit for
Where do we sign the lease and who signs the
All Residents will work one on one
with a dedicated leasing manager from Landmark on Grand River. We
use individual leases and you are NOT responsible for other
roommates. Depending on the Resident, a guarantor may be required.
The guarantor is only responsible for their Resident.
What is the lease term?
Tell me about your Roommate Matching
We offer roommate matching for those
that would like to live in a 2-Bed unit but do not have a specific
roommate in mind. Roommates are matched based on the information
you provide in your application and the Roommate Matching
Questionnaire, which includes questions like study/work
habits, sleep preferences, interests, and hobbies.
Can I pay for my rent online or as an
Yes! All of the above. By accessing
your Resident Portal, you can view your balance, submit an
electronic check, or pay with a VISA, MasterCard, American Express,
or Discover card from any computer or smart phone. Simply visit
www.landmarkongrandriver.com and click the "Resident Login" button.
A convenience fee of 3-5% may be applicable with a credit card
payment. Payment by eCheck has an associated $1.50 fee per
What else do I need for my apartment?
While each unit is fully furnished,
you will need to bring a few things:
Bedroom: computer/laptop, study lamp and/or bedroom
lamp, hangers, pillows, bedding, laundry basket, laundry detergent,
3M non-damaging wall hangers
Kitchen: Dishes and utensils, hand towels, paper
towels, basic cleaning supplies, place mats, dish detergent, trash
Bathroom: towels, bath mat, toilet paper
Common Area: Area rug, lamp, vacuum, accent
pillows, throw blanket, decorations to create your own unique
Technology: Landmark on Grand River is supported with
state of the art high speed internet and DirectTV through
SpartanNet Communications. Should you want to utilize Wi-Fi or
cable in your unit, an account must be created with SpartanNet by
visiting www.spartan-net.com or calling 517-203-3096.
What utilities am I responsible for?
Each Residential unit is responsible
for electricity. Before receiving your keys at move-in, you must
place the electric utilities in your name. All other utilities
(internet, cable, water, gas, trash) are handled by Landlord and
each Resident pays a small, flat monthly utility billback
If I pay rent in full, do I
get a discount?
Unfortunately, we do not offer
discounts. However, prepaying your rent gives you one less thing to
Do I always need a
All leases require a guarantor. If a guarantor cannot be obtained,
Management reserves the right to either deny or if approved require
a larger security deposit.
We have a limited amount of spaces
available that available on first come first served basis. Monthly
rates vary based on availability. Parking must be rented for the
entire lease term.